Assistant Branch Manager

**Home Branch: Gettysburg Branch - Gettysburg, PA** **** * * * **Position Title:** Assistant Branch Manager **Department:** Retail Operations **Supervisor's Title:** Branch Manager **Classification:** Exempt **Starting Salary Range:** $52,186.39 - $65,232.99 **Benefit Highlights:** - Competitive compensation! - Medical, Dental, and Vision Insurance! - 401K with up to 4% company match! - Holiday Pay starting at day 1! - Paid Vacation Time! - Medical Benefits starting at your 31st day of employment! **And Many More!** **Summary:** The prerequisites for this position include: experience opening and closing accounts, meeting sales/referral goals, experience with and knowledge of the consumer loan process, and the ability to successfully maintain a cash drawer. Responsible for the supervision and development of all branch employees. Assists Branch Manager with developing and maintaining business relationships. Must maintain quality assurance and service level standards at all times to both employees and members. Represents the Credit Union to its members in a courteous, professional, and confident manner. Focuses on strategic financial goals outlined by the credit union, and global strategic plan, while coaching staff to attain them. Ensures all one on one coaching sessions for staff are held monthly and assists the Branch Manager with the preparation and execution of performance evaluations for branch staff. **Essential Functions:** 1. Oversees the daily operations of the branch, including assisting with financial transactions, opening accounts, processing loans, and other duties as needed. 2. Enthusiastically leads by example and supports the sales and service culture. 3. In conjunction with the Branch Manager, sets performance expectations to meet and/or exceed service goals of the branch. 4. Resolves member service concerns that have been escalated from branch staff. 5. Responsible for monitoring individual sales and service goals while leading, coaching, and mentoring to attain those goals. 6. Responsible for training, coaching, developing, and managing performance. 7. Assists with hiring and retaining employees. 8. Facilitates monthly 1 on 1 employee meetings. Completes performance evaluations on or before the due date, making proper recommendations for salary adjustments and promotions. 9. Assists the Branch Manager in the development, implementation and communication of various report mediums used for goal tracking, volume, and statistical analysis of the area. 10. Schedules branch employees to meet the needs of the business. 11. Responsible for ensuring team awareness and adherence to all security procedures relative to the handling of member cash transactions, branch security, and internal operating procedures. This includes maintaining member and employee confidentiality. 12. Abides by Belco’s policies, procedures, standards, regulatory and compliance mandates. 13. Embodies Belco’s mission, vision, core values, and continuous process improvement (CPI) 14. Any other duties requested by the Branch Manager or Regional Sales Manager. **Competencies**: - Functional Skills: Planning, Dependability - Operating Skills: Quality Of Work, Communication, Teamwork - Strategic Skills: Results Oriented, Member Focus - People Management: Leadership, Managing Employee Performance, Empowering Employees - Behavioral Expectations **Work Environment:** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines*.* **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to operate general office equipment such as copiers, fax machines, scanners, phones, hole-punchers, and staplers. Keyboarding or PC data entry capabilities required. Sitting, standing, bending, and hand dexterity required. Ambu…