Arena Maintenance Worker

This position is responsible for the maintenance, repair and customer service work for the City’s Paquette Ice Arena facility, including, the ice surface and refrigeration equipment, the Pro Shop , surrounding grounds and parking area and related equipment. In addition this position will be responsible for general maintenance and repair of other Parks and City buildings as directed. **Union Affiliation:** American Federation of State County and Municipal Employees (AFSCME) **Pay Grade 14:** $28.08 - $31.28 Hourly **Remote Tier 1:** Zero (0) days remote/week - Open and close Arena. Perform equipment safety inspections in line with facility procedure and policy. Verify that temporary staff are present. - Monitor, interpret and respond to refrigeration plant and Ice Arena computer control systems and notify supervisors of deviations from accepted standards. - Communicate with Arena Customer Service and Manager and respond to high volume customer requests/complaints regarding ice scheduling and room set up. Respond to customers regarding ice resurfacing, skate rentals, and other Pro Shop retail demands, maintenance and other general facility requests. - Respond by telephone and in person to public inquiries on arena rules, regulations and use in a courteous and professional manner. - Assist as required Arena Customer Service and Manager of Arena and Sports to receive and confirm scheduling requests, collect, receive, issue receipts and secure fees in accordance with Arena policies and procedures. - Prepare ice resurfacing machine for use by filling the water and fuel tanks, washing tires and connecting drag towel and by performing routine vehicle maintenance to include oil changes, weekly greasing and weekly blade changes as well as other minor trouble shooting. - Resurface both ice surfaces by operating ice-resurfacing machine. Ensure safe and usable ice surface by proper setting of blades and proper regulation of water flow. - Complete ice resurfacing process within 10-minute time frame, performed once every hour as needed. - Perform routine ice surface maintenance to include electric edger, chopping ice off dasherboards, and shaving and flooding ice surface to ensure proper ice thickness. - Carry out routine inspections of glass and board system; install glass and repair board system as needed. - Maintain, troubleshoot and program scoreboard. - Monitor, interpret and respond to Ice Arena computer control systems and notify supervisors of deviations from accepted standards. - Assist in performing routine maintenance and troubleshoot compressors, chiller barrel, header pipes, dehumidifier and cooling tower, by changing filters, fluids, chemicals, etc. - Perform annual removal and reinstallation of both ice surfaces to include measuring and painting of lines and ice surface and installing logos in the ice surface. - Perform general custodial duties including, but not limited to mopping and sweeping building during and after public use, sweeping and mopping floors and bleachers, cleaning bathroom and locker room facilities, replenishing paper supplies as needed, stripping, washing and waxing floors using wet-vac and buffer, mopping skate mats, washing windows and glass, in Arena and around rink, cleaning dasher boards and washing walls. - Perform general repair, plumbing and carpentry as directed. - Perform grounds maintenance duties including, raking, snow removal, litter pick-up and disposal around arena and other Parks facilities as directed. - Ability to use City work order system. - Pick-up and dispose of solid waste, according to City protocols, throughout the Arena; change trash can liners. - Pick-up and store all recyclable trash in accordance with Arena policies and procedures. - Performs tasks associated with set-up/break-down and operation of special events, daily Arena programs, parties, meetings and athletic competitions, including High School and Junior Hockey games, figure skating competitions, etc. - Act as Sales r…