Area Manager of Conference Services ("Gerente de Area de Servicios de Conferencia")

We are seeking a motivated **Area Conference Manager** who excels in a dynamic hospitality setting and is dedicated to delivering seamless, memorable events. If you are a proactive problem solver with excellent organizational abilities and a commitment to providing outstanding guest experiences, we invite you to join our team. **About Azul Hospitality Group** Azul Hospitality Group is an award-winning hotel management company known for its people-first culture, operational excellence, and strong partnerships with leading global brands including Marriott, Hilton, Hyatt, and IHG. Azul is widely respected for developing talented leaders, fostering innovation, and creating memorable guest experiences. The company offers a collaborative environment where leaders are empowered to make decisions, drive performance, and grow professionally. **What We Offer** - The opportunity to oversee or contribute to high-profile brands - Competitive compensation along with performance-based incentives - A comprehensive benefits package - Opportunities for professional development within a rapidly expanding hospitality organization - A supportive, people-focused culture that encourages innovation and leadership **POSITION PURPOSE** The Area Conference Manager is responsible for overseeing conference services and event execution across multiple hotel properties within a designated region. This role acts as the main point of contact between clients and hotel operations teams, ensuring the effective planning, coordination, and execution of meetings, conferences, conventions, and special events. The Area Conference Manager exercises sound judgment and discretion in managing client relationships, developing event strategies, overseeing operational planning, managing budgets, and coordinating across departments to meet business goals and enhance guest satisfaction **ESSENTIAL RESPONSIBILITIES** - Event Planning and Client Management - Serve as the primary contact for meeting planners, corporate clients, and group organizers throughout the event lifecycle. - Lead strategic planning meetings with clients to determine event objectives, logistics, and service requirements. - Develop customized event plans, timelines, room setups, food and beverage arrangements, and operational schedules. - Negotiate event specifications and recommend solutions to meet client needs while maximizing hotel profitability. - Resolve complex client concerns and service issues using independent judgment and decision-making authority. - Manage group and catering accounts to maximize business potential. - Create a dynamic and positive relationship with customers from sales phase through on-site execution. - Responsible for managing group room block cut off dates or extensions, attrition projections and room block utilization. - Apply in-depth knowledge of property amenities to find opportunities to increase profitability. - Produce and distribute 10-day Events Schedule and BEO Packet, as well as Daily Events Schedule - Preside over weekly 10-day BEO reading and daily 3-day BEO readings - Understand and respond to all guest needs and requests in a timely and professional manner. - Follow proper event management procedures for event execution to include but not limited to BEO creation, F&B forecasting, resume communication, amenity/VIP designation and room block management. - Write resumes for each group giving the hotel's departments an overview and schedule of the conference and its objective, details of the meeting agenda, AV requirements, VIP's, billing arrangements and amenity requests. **Operational Leadership** - Coordinate activities among conference services, banquet operations, culinary, housekeeping, front office, engineering, and other departments. - Achieve or exceed contracted food & beverage revenue minimums. - Direct the execution of group events and conferences across multiple hotel properties. - Establish operational priorities and allocate resources to ensure succes…