Aquatic Swim Instructor

## **Objective**: To instruct swim lessons and improve/develop swim skills ## **Reports to:** Aquatic Manager (AM) **Criteria**: WSI certification CPR and AED Certification Proficient oral, written, and technology communication (email/text) skills **As an AFF team member, responsibilities include, but are not limited to:** - To Get & Keep Members. - Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and Business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability. - Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible. - Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks. - Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority. - Arrive to work 10 minutes early. Wear department-specific uniform. - Actively participate in all department and club meetings. - Be a team player by contributing to both club and organizational goals. - Maintain open and honest communication with the team, partnering together as fitness professionals. **As a Swim Instructor/Coach, additional responsibilities include, but are not limited to:** - Align with company and industry guidelines in order to provide appropriate instruction according to the level and type of class. - Provide a fun, energetic and safe environment for participants. - Actively promote and seek new participants for swim lessons, Masters and Flying Fish Swim Team as well as renewing current participants. - Perform other duties as reasonably assigned.