Application Technologist - Baking

| **Key Result Areas:** | **Performance Standards** | | --- | --- | | Product Development | Contribute to the business objectives and strategic product development by assisting with the evaluation and improvement of existing product lines as identified to maximize profit. Contribute to the business objectives and strategic product development by assisting with and/or developing, formulating and testing new products to meet customer requirements. Ensure the products meet standards before market introduction/launch. This is a largely hands-on position involving laboratory development of formulations to be sold as dry mixes for the industrial production of cakes, donuts, muffins and other sweet goods. Projects typically involve improving flavor, color, volume, texture, stale-free shelf life and mold-free shelf life of sweet goods Report results, findings, conclusions and recommendations on all new ingredients, products and suppliers to maximize profit and ensure a competitive advantage. Assist with technology innovation and stay abreast of new ingredients and developments in the sweet good areas including technical literature, trade literature and patents Fulfil the role of a Project Manager by adhering to the New Product Development Process, including all documentation. Ideation to product launch. Responsible for assisting with and/or evaluating and reporting on potential new AB Mauri products from GBI and sister companies, as required. Conduct all activities in a safe manner, wear PPE as necessary. | | Technical Services | Contribute to technical training seminars and/or information, as requested. Provide manufacturing, sales and marketing support upon request. Support procurement by evaluating and testing new and alternative raw materials. Assist with providing technical information and assistance to sales, marketing and customers with implementation of products, especially customized as needed, thus building a collaborative relationship with vendors and customer. Support TSMs in the field, as required. | | Expense Control | Ensure department expenses are within budget. Comply with the Corporate Travel policy and control spending. Contribute to department and capital budget preparations to ensure budget meets laboratory needs, as requested. | | Reporting | Actively update line management on progression of projects. Communicate results, conclusions and recommendations of new product testing in accurate and timely manner to all appropriate personnel. Professionally interact and communicate with Product Management, Supply Chain, Manufacturing, Marketing, Quality, Sales and other departments. Complete weekly reports and monthly project reviews by due date. Complete project documentations within the product life cycle management software. Accurately document project progress and reports, including making conclusions, and recommendations. | | Customer Focus | Is dedicated to meeting customer needs Advocate for the customer-uncompromising and committed-always seeking to “make it easier” for our customers. Actively listens to customers and responds appropriately Strives to build positive customer relationships Is willing to explore changes to established procedures and products to meet customer needs Understands how personal actions impact customers and their use of our products | | --- | --- | | **Key Result Areas:** | **Performance Standards** | | --- | --- | | Human Resources | Comply with all HR policies and procedures. Comply with relevant employment laws. | | Other | Keep abreast of Bakery and Baking Ingredient Technology and enhance technical skills by attending appropriate seminars, professional meetings, training and additional course work. Other duties, as assigned. | | **A COMBINATION OF THE LISTED SKILLS AND KNOWLEDGE IS PREFERRED** | Bachelor’s degree or higher in Bakery Science , Food Science , or a related discipline; or in lieu of a degree, a minimum of 4 years of relevant professional experience. Candidate should be…