Ancillaries Front Office - Therapy

## Description Are you passionate about helping orthopaedic patients return to their highest level of function? Join the team at KOC Therapy, where we provide personalized, evidence-based care in a collaborative and supportive environment. We are currently seeking a full-time **Ancillaries Front Office Specialist** who is committed to patient excellence and eager to grow within a highly respected orthopaedic therapy team. KOC Therapy is part of Knoxville Orthopaedic Clinic, proudly recognized as a Top Workplace for 2025. Our therapy division was also voted Best of Knoxville in 2024 for Physical Therapy Clinics. At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care — every patient, every time. And we've been doing just that since our founding in 1930. **Key Responsibilities:** - Front desk administrative duties - Accepting copayments - Routing phone calls and scheduling appointments as needed - Assisting patients and answering questions - Maintain accurate and timely clinical documentation **Preferred Experience and Qualifications:** - Medical Office experience - Excellent communication skills, both verbal and written - Ability to thrive in a collaborative, team-oriented environment - Dedication to providing exceptional patient care and service - Attentiveness to detail and accuracy in documentation **Why Join KOC Therapy:** - Full-time schedule with manageable caseloads - Focus on 1:1 care — no double booking - Advanced training and mentorship in orthopaedic rehab - Strong collaboration with referring orthopaedic surgeons - Modern, well-equipped facilities in a trusted clinical setting - Purpose-driven culture focused on delivering great outcomes and improving lives We offer competitive pay and an excellent benefits package, including: Low-cost, high quality medical, dental, and vision coverage 401(k) with profit sharing Life insurance and long-term disability Generous paid time off (PTO) Employee discounts and more KOC Therapy, part of Knoxville Orthopaedic Clinic, is a trusted leader in orthopaedic rehabilitation throughout East Tennessee. Apply today to become part of a team making a difference in orthopaedic ca