AI Product Owner

The AI Product Owner partners with business stakeholders, Technical Delivery Managers, engineering teams, and AI solution providers to deliver AI-enabled capabilities that drive business value across Batteries Plus. This role is responsible for understanding business needs, prioritizing AI opportunities, aligning stakeholders, and supporting the successful implementation and adoption of AI solutions. **Essential Duties and Responsibilities** **Product Ownership & Business Alignment** - Partner with business stakeholders to support the implementation of the enterprise AI roadmap and identify opportunities to improve customer experience, employee productivity, operational efficiency, and decision-making. - Define and prioritize business requirements, product enhancements, and AI use cases based on business value and organizational objectives. - Serve as the voice of the business, ensuring stakeholder needs, user expectations, and success criteria are represented throughout the product life cycle. - Provide product guidance and prioritization to support the successful delivery and adoption of AI-enabled solutions. **Cross-Functional Collaboration** - Act as a liaison between business teams, Technical Delivery Managers, engineering teams, data and analytics partners, and external vendors. - Facilitate discovery sessions, workshops, and stakeholder reviews to gather requirements, align priorities, and support decision-making. - Collaborate with delivery teams to ensure solutions meet business objectives and operational needs. - Support identification and resolution of business-related risks, dependencies, and implementation challenges. **AI Solution Enablement & Adoption** - Evaluate and prioritize AI use cases based on business value, feasibility, and user impact. - Partner with technical teams to understand AI capabilities, limitations, and implementation considerations. - Ensure AI solutions align with established governance, security, compliance, and responsible AI practices. - Support adoption planning, user engagement, and operational readiness activities. - Gather user feedback and monitor adoption, utilization, and business outcomes to drive continuous improvement and value realization. **Value Realization & Reporting** - Drive adoption and business value realization of AI-enabled solutions. - Track, measure, and report on adoption, performance, and business outcomes. - Identify and support opportunities for continuous improvement and operational impact. - Develop and deliver concise presentations and communications for executive, technical, and franchise audiences. - Success in this role will be measured by stakeholder adoption of AI-enabled solutions, use cases prioritized and delivered against the enterprise AI roadmap, and measurable business outcomes such as productivity gains, process efficiency, or improved customer and employee experience. **Other Duties** This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice. **Why Work With Us** At Batteries Plus, we aren't just keeping up with the future of retail and technology-we are actively building it. We are deeply committed to practical, cutting-edge innovation, having already integrated advanced artificial intelligence and smart automation across our business to elevate everything from our commercial sales outreach to intelligent voice systems supporting our 800+ locations. Instead of just talking about the future of tech, we are actively implementing it to solve real-world challenges and streamline how we operate. Joining us in this position means stepping into a collaborative, forward-thinking environment where your ideas turn into high-visibility solutions. If you are eager to learn, grow, and…