AI Engineer

Who is Trace3 ? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. Ready to discover the possibilities that live in technology? Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us. JOB SUMMARY: The AI Engineer is responsible for designing, building, and deploying AI-powered applications, agents, and automation solutions across the organization. This role is central to Trace3’s internal AI strategy and will focus heavily on building AI agents and copilots that directly impact productivity across executive leadership, Sales, Operations, Legal, and IT. While initial priorities focus on internal AI agents and copilots, this role will expand to support a broader range of AI use cases, including workflow automation, integrations, and scalable AI-driven solutions. This role emphasizes end-to-end engineering of AI solutions—translating business needs into production-ready systems using modern AI frameworks and cloud platforms (primarily Azure). SUMMARY OF ESSENTIAL JOB FUNCTIONS: AI Application & Agent Development Design and build AI-powered applications, including agents, copilots, and intelligent workflows. Develop solutions using LLMs, RAG architectures, and orchestration frameworks. Build reusable components and scalable AI patterns. Design agent behavior that adapts to user‑defined preferences, rules, and governance constraints. Integration & Automation Integrate AI solutions with enterprise platforms (NetSuite, ServiceNow, Microsoft 365, etc.) Develop APIs, connectors, and event-driven workflows. Embed AI capabilities into business processes to drive automation and efficiency. Governance, Security & Responsible AI Ensure AI agents and applications comply with Trace3 governance, security, and data protection standards. Design systems that prevent sensitive or restricted data from being exposed or misused. Partner with AI leadership to evaluate risks, controls, and guardrails for new AI capabilities before deployment. Balance speed of delivery with safe, responsible AI practices in an enterprise environment. Prompting, Evaluation & Optimization Design and refine prompts for consistency, accuracy, and reliability. Evaluate outputs and improve performance…