AI Creative Lead

About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! PhonePe Group is evolving how modern marketing organizations build campaigns, tell stories, and connect with millions of Indians. We believe that while modern tools and generative technologies offer speed, human vision, emotional resonance, strategic craft, and editorial judgment remain the ultimate differentiators . We are not looking for someone to flood the market with automated content or low-quality "AI slop." We want a Creative Lead who will elevate our creative output across a team of over 100 marketers. You will be the bridge between human art direction and technology—ensuring that modern creative tools serve as powerful co-pilots while human taste, brand integrity, and strategic storytelling lead the way. You will set the benchmark for creative excellence, design scalable workflows, and ensure our output maintains the highest standard of craft and cultural resonance. Reporting directly to the HOD, you will shape the creative future of our brand. Core Competencies Craft & Taste Supremacy: You possess an uncompromising eye for design, copy, storytelling, and brand nuance. You know the difference between a high-converting, humanly crafted campaign and generic visual noise. Thoughtful Tool Integration: You embrace modern creative technology and AI, but you evaluate tools through the lens of human enablement. You focus on freeing up designers and writers to do high-value, strategic work rather than automating away creative soul. Human-Centered Governance: You establish rigorous editorial standards, visual guardrails, and human-in-the-loop review processes to ensure every piece of work meets the highest standards of brand safety and quality. Executive Influence: You confidently articulate creative strategy to senior leadership. You frame creative choices around business impact, brand equity, and emotional connection rather than vanity metrics or technological trends. Culture & Mentorship: You mentor designers, writers, and animators to elevate their craft. You build a collaborative culture where human curiosity and creative experimentation thrive alongside operational speed. Macro & Cultural Understanding: You have a deep connection to Indian consumer behavior. You spot subtle cultural shifts and turn them into brand campaigns that genuinely connect with our diverse user base. What You Will Own Creative Vision & Brand Strategy Define and maintain the overarching visual and narrative standards across all marketing charters. Establish clear guidelines for human editorial oversight, brand safety, and visual…