Admissions Specialist

***Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!*** As a Caron Admissions Specialist, you’ll be the first step in someone’s journey toward recovery. We’re looking for compassionate and organized professionals able to talk with potential patients and their families in a time of crisis, determine their need for treatment, and guide them to the proper recovery program. Ideal candidates should have up to two years of experience in consultative sales, customer service, or behavioral health treatment, be proficient in MS Office software, and be able to obtain PCB certification. At Caron, we value the life you’re living, as well as the lives you’re saving. This position also includes a generous PTO policy and 401k plan to save for your future. **Admissions Specialist** Full Time, Tuesday-Saturday 11:30am-8pm Will be working full time at our Delray Beach, Florida campus. Must be able to train during business hours. Starting pay $23.00 per hour To learn more about this rewarding career, please follow this link: https://www.caron.org/becoming-an-admissions-specialist **ADMISSIONS SPECIALIST DUTIES AND RESPONSIBILITIES:** 1. Complete understanding of Caron’s full continuum of care. Navigate an admission assessment with each caller with an attempt to convert to a scheduled admission or provide to appropriate level of care/ facility. Identifies patients who need clinical screening prior to scheduling admission and gathering Caron Admissions Screening Team (CAST) information for review while working with Admission Clinical Specialist. Provides a referral to an external interventionist and/or case management, as needed. 2. Upholds a sophisticated level of financial conversation to include vetting all appropriate resources for the treatment investment inclusions and exclusions of treatment investment, utilization of all financial options including out of network insurance, single case agreements, and in-network or contracted insurance policies. Knowledge of verification of benefits and determining the contracted and/or in-network policies including providing determination of out-of-pocket investment, not limited to determining medical necessity. Secures payments and notifying leadership of special agreements, accurately process financial applications and gather additional financial supporting documentation as needed to uphold the requirements of the compliance department’s expectations and the financial assistance budget. 3. Identifies all key stakeholders, i.e., referrals (internal and external) donors, alumni, and treatment providers for each admission, and manages pre-admission relationship with all referral sources while ensuring an open line of communication is throughout the pre-admissions process. 4. Responsible for case management of all assigned cases from the initial contact to arrival for scheduled admission. 5. Maintaining documentation related to the scheduling process while following the provided checklists for accuracy. 6. Documents progress notes, updates, case consultations, telephone calls and any additional communication in the patient records in accordance with Caron policies and procedures. Welcomes patients, families, referents, and campus visitors upon arrival. Conducts tour as necessary. When needed, assist with completion of physical admission process. 7. May be desi…