Admissions and Marketing Director - Optalis Kent Crossing

### Admissions and Marketing Director - Full Time Salary Exempt Optalis Kent Crossing - 2320 East Beltline Ave SE Grand Rapids, MI ### Job Description **Job Summary:** Under the supervision of the Administrator, the Admissions assumes responsibility and accountability of the facility census through admissions and re-admissions, to assist in marketing the facility, and to ensure that persons seeking information regarding admission are promptly provided with accurate and appropriate information about the facility. The Director of Admissions will oversee the Admissions assistants in the performance of their job duties. **Essential Job Duties & Responsibilities:** - *Work closely with the OAC to coordinate all admissions into the center.* - *Schedule admissions timely and appropriately and notify required team members of expected admissions and their individual needs.* - *Coordinate admission process to ensure room readiness, 1* *st* *Impressions and ensure necessary equipment is in place.* - *Green new admissions, welcome them and answer any questions.* - *Answer phones timely, respond to inquiries.* - *Conduct tours.* - *Coordinate timely admission contract completion.* - *Work to maintain a census culture within the center.* - *Work to maintain and exceed the census goals.* **Required Skills/Abilities:** - *Excellent verbal and written communication skills.* - *Excellent interpersonal and customer service skills.* - *Excellent sales and customer service skills.* - *Excellent organizational skills and attention to detail.* - *Excellent time management skills with a proven ability to meet deadlines.* - *Strong analytical and problem-solving skills.* - *Ability to prioritize tasks and to delegate them when appropriate.* - *Ability to function well in a high-paced and at times stressful environment.* - *Proficient with Microsoft Office Suite or related software.* **Supervisory Responsibilities:** - *Supervise Admission Assistants as necessary. Manager on Duty.* **Travel Requirements:** - *Some local travel may be required.* **Education and Experience:** *High school diploma or equivalent.* *At least three years' related experience required.* **Physical Requirements:** *Prolonged periods of sitting at a desk and working on a computer.* *Must be able to lift up to 25 pounds at times.* ***Psychological Requirements:*** *This job cannot be performed without exposure to the stresses associated with an intimate, 24-hour residential care environment that delivers care and services primarily to disabled and cognitively impaired residents. Examples of these stresses include, but are not limited to shift rotation, weekend and holiday duty, usual or impaired behavior by residents, family reactions to having a loved one in the nursing home, death and dying, oversight by State surveyors, presence of consultants and variable involvement of medical staff.* **Affirmative Action/EEO Statement:** It is the policy of Optalis Healthcare to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. #KC