Admission Specialist I (Remote)

The **Admission Specialist I** is responsible for enrolling students into various degree programs at UAGC. Student inquiries are received via email, live chat, text, and phone. Serving as the students advocate, they assist students through the enrollment process acting as a liaison between other university departments to ensure successful on-boarding of students into their academic experience. The role requires adherence to UAGC's core values, while working in a high energy, fast paced environment, demonstrating care in every interaction, utilizing the established process to maximize opportunity from inquiry to enrollment. The Admission Specialist I must demonstrate strong communication skills, maintain professionalism and uphold all UAGC policies with ethics and integrity. **Visa sponsorship is not available for this position.** **Duties and Responsibilities:** - Initiate dialog with inquiring students. - Evaluate student needs, interests, and goals, provide clear and accurate information to help students make informed decisions about their program or course, discuss fit and ability for the student to be successful. - Present information regarding the school, program offerings, accreditation, cost, technology, and benefits specific to the prospective student in an accurate and ethical manner. - Consistently achieves the expected goals and objectives for the role, including, daily student outreach, adherence to schedule, student availability, compliance, program knowledge, and ability to navigate tools provided by the university to support a best-in-class student experience. - Professionally assists students through the enrollment process in accordance with UAGC policies and procedures, and in compliance with all applicable regulations and accrediting standards. - Promote academic offerings to inquiring students based on student need, acts swiftly to respond based on established department expectations, conducting a needs-based assessment, supporting the progression of the student application through Day 21 of the first course to ensure student persistence and success. **Knowledge, Skills, and Abilities:** - Computer Skills: Proficient with Microsoft Office Suite; other systems knowledge. - Writing and Communication Skills: Ability to effectively communicate with both internal and external stakeholders. - Demonstrate high level attention to detail skills to ensure accuracy of student documents. - Demonstrated ability to contribute to and foster a community grounded in trust and belonging, aligned with the UAGC Culture of Care. - Knowledge of creating and maintaining an environment that supports academic, professional, and personal growth, enhancing the transformative student experience. - Skilled in promoting opportunities for individuals to thrive. - Ability to adapt in a changing environment. *The job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.* **Minimum Qualifications:** - High school diploma or high school diploma equivalency is required. - Minimum of 3 years of relevant experience, or equivalent combination of education and work experience. **Preferred Qualifications:** - Some college education. - Relatable CRM experience. *Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!* *The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please* [*click here*](http://talent.arizona.edu/)*…