Administrative Support Specialist for Soil & Water

Nash County's Soil and Water team is looking for a motivated individual who thrives in a team-oriented environment, is eager to learn, and embraces learning new skills. Experience in event planning and facilitation is a plus, and graphic design skills are a valuable bonus. This employee performs a variety of responsible administrative support duties at a journey level requiring considerable knowledge of departmental rules, regulations, procedures and services. An employee in this class performs a variety of administrative support, records processing, operation of computer technology, using related software programs and related office duties. The range of work extends from routine to advanced journey in complexity but is generally considered journey level. Work includes greeting the public and answering questions and providing customer service, typing or data entry work, and creating and maintaining accurate files and records. The employee is expected to have a good understanding of the work unit and/or the County and its services to respond to inquiries, including some technical knowledge about departmental or County policies and procedures, and may include responsibility for a specific phase of a program or office activity of limited scope. Customer service duties require tact and courtesy particularly when encountering sensitive or confidential matters. Work has moderate complexity and some variety in daily assignments or work activities. Work typically follows established procedures; precedent setting situations are referred to others. Specific oral and/or written instructions are available to apply to most work situations. Work includes the use of modern office technology including word processing, data base, spreadsheet and other software applications. Work is performed under regular supervision and is evaluated through observation, conferences, and the quality and effectiveness of the work completed. Coordinates and Manage outreach and education programs with schools, community stakeholders, and other organizations. Manages Voluntary Agricultural District Program including accepting applications, presenting to the Nash County Agricultural Advisory Board, and updating Nash County departments on approved applications. Assists with the Farmland Preservation Program as needed. Answers telephone and greets visitors; directs calls or visitors and gives program and department information based on types of request; selects appropriate materials to answer questions and provides assistance. Assists the public with understanding departmental and County policies and procedures or laws as they relate to the services being provided by the unit; refers to others who may make exceptions; takes complaints, typically referring to others for resolution. Reviews and verifies records and reports to ensure that information is provided and is correct. Prepares a variety of documents including correspondence, memoranda, etc. from hand written notes or verbal instructions; proofreads materials for typographical or spelling errors; copies, collates, binds, faxes, emails, and distributes information in various formats. Compiles information using standardized forms and standing instructions; may prepare forms and formats for more efficient operations. Compiles reports from program and service activity data; creates records by posting general program activity on established forms, files, computer databases, spreadsheets, etc. Orders supplies and materials; collects fees and provide receipts; may assist with preparation of the budget for an operational work unit or small department and typically monitors expenditures. May process payroll, typically for an operational work unit or small department; verifies timesheets and leave records are accurate and maintains the unit's personnel records and files. Receives, screens and distributes mail, documents and other materials according to general knowledge of the work unit's operations and key personnel. S…