Administrative & Clinical Operations Officer

**Job Summary:** The Administrative & Clinical Operations Officer, plans, and administers a range of administrative and clinical operational functions for the Division, applying professional concepts and organizational policies to support divisional leadership. The role coordinates provider lifecycle processes, including credentialing, onboarding, privileging, and compliance, and supports clinical operations such as scheduling, coverage planning, and compensation. The incumbent performs financial and procurement activities, facilities and space coordination, IT asset management, and human resources support functions, ensuring compliance with institutional and regulatory requirements. The position also assists with divisional communications and participates in projects of moderate scope, using analytical skills, sound judgment, and strong organizational abilities to support effective operations within a complex academic medical environment. **Department Description:** The UCSF Division of Hospital Medicine at Zuckerberg San Francisco General Hospital (ZSFG) is a leading academic hospital medicine program dedicated to delivering high-quality, evidence-based care within a public safety-net health system. The Division includes approximately 80 physicians, 4 advanced practice providers, and 13 administrative staff who support a broad range of inpatient clinical services and programs. Faculty are actively engaged in clinical care, medical education, research, and quality improvement, serving as a core training site for UCSF medical students, residents, and fellows. The Division is committed to advancing health equity and improving care for diverse and underserved populations, and operates within a collaborative, multidisciplinary environment in partnership with UCSF and the San Francisco Department of Public Health. ### Responsibilities **Administrative Operations** - Performs recharge administration and oversees procurement activities, including review and submission of purchasing requests, vendor coordination, processing research study participant incentives, hold the procurement card (P-card), and reconciliation of the P-card and BearBuy transactions; resolves discrepancies in accordance with policy. - Reviews and resolves financial issues, including liens and relocation reimbursements, ensuring compliance with institutional policies and timely corrective action. - Administers IT, facilities, and space logistics and manages equipment needs; serves as primary liaison for IT, facilities, security, and space management, and oversees system updates and access coordination. - Develops and implements procedures for supply inventory and equipment management; manages division IT asset and furniture inventory, including tracking, deployment, and lifecycle oversight. - Leads planning and execution of divisional meetings, events, and scheduling logistics, supporting division-wide coordination and operational needs. - Serves on committees, representing the division in administrative, operational, and facilities-related matters. - Acts as safety coordinator and Emergency Action Plan (EAP) coordinator, maintaining emergency preparedness protocols and division-wide contact systems. - Provides support for finance related responsibilities, including but not limited to, general ledger reconciliation, journal submission, budget reconciliation, and other financial transactions as needed. **Clinical Operations** - Manages, plans and administers a range of administrative operations related to clinical operations, including provider credentialing, privileging, onboarding, and compliance for faculty, MSP physicians, NPs, moonlighters, fellows/trainees; ensures adherence to institutional and regulatory requirements and prevents delays in clinical start dates and billing eligibility. - Leads provider onboarding, training, and ensuring completion of forms and documents related to credentialing, compliance, and payroll - ensuring compliance with UCSF and D…