Administrative Captain, Humane Law Enforcement

**San Diego Humane Society is hiring a Full-Time Administrative Captain for our Humane Law Enforcement team!** **How you’ll impact our mission:** At San Diego Humane Society, we’re united by our mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. In this role, you’ll be support our mission by working as a strategic partner to the Chief and Operations Captain to lead the San Diego Humane Society's Humane Law Enforcement Department. It serves as the department's administrative, compliance and training leader, ensuring operational excellence across all campuses through comprehensive oversight of compliance, training, professional development, and employee engagement functions. This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections. If you’re passionate about making an impact in the animal welfare movement, we’d love to talk to you. **What’s in it for you?** At SDHS, we’re proud to be an Equal Employment Opportunity Employer and commit to being a place where *every* person – staff, volunteer, and guest – can feel a sense of belonging*.* We support and invest in employees through conscious delivery of benefits and a workplace environment based on our Core Values. *As an employee you’ll enjoy:* - Competitive pay and paid time-off (including your Birthday Day Off!) - Comprehensive benefits package, training and well-being programs - 403(b) retirement plan with 5% match after 1 year - Free pet adoptions, pet vaccines and spay/neuter services - …and so much more! **What you’ll do:** - Serve as the primary administrative leader for the department, handling big-picture oversight of personnel matters, policy implementation, and compliance oversight. - May serve as Acting Chief when required or as Incident Commander for SDHS participation in emergency situations/disasters. - Work with Pack Leaders from HLE, Sheltering, and Administration, and other areas to plan, direct, organize, implement and evaluate processes, services, activities and procedures on an ongoing basis. - Serve as the department's Training Coordinator and Academy Assistant Director, ensuring SDHS maintains the premier Humane Law Enforcement training program in California. - Oversee all post-training phase continuing education and ensure all required positions, including Humane Law Enforcement Officers (HLEO) and Animal Protection Officers (APO). - Research, schedule, coordinate, and track all continuing education requirements for the entire department, maintaining accurate and current training records. - Evaluate training opportunities, solicit input from personnel and supervisors for recommended programs, and oversee all logistics for attendance of selected personnel. - Serve as a mentor to Sergeants and Lieutenants in the management of campus teams, providing guidance on employee motivation and performance management. - Serve as the department's Compliance Officer, ensuring adherence to all State and Local Laws governing Animal Control and Humane Law Enforcement operations. - Work with the Administrative Lieutenant to ensure all resolutions and County Clerk regulations for HLEOs are current and properly maintained. - Uphold the administrative hearing process, working with hearing officers as necessary. - Support the Chief in implementing and leading a continuous quality improvement process, focusing on systems/process improvement. Utilize data to identify strengths and opportunities. Promote regular and ongoing opportunities for all staff to give feedback on department operations. - Work with the VP of Community Engagement and other staff members to promote active and broad participation from HLE staff. - Work closely with the Senior Director, Government Relations to support municipal animal field services and animal services contrac…