Administrative Business Partner

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Administrative Business Partner to join our team. This is a Hybrid role based out of our Escazú office 3 days per week, reporting to the Chief Accounting Officer in the General & Administrative department. Our general and administrative teams help support and scale our company, providing a strong foundation for growth across our workforce, culture, financial operations, and global infrastructure. Put your passion, drive, and expertise to work with the world's cloud security leader. What you’ll do (Role Expectations) Oversee executive calendars, prioritize tasks, resolve scheduling conflicts, and ensure smooth coordination of meetings and engagements Plan internal and external meetings, All Hands, and events, managing logistics like conference rooms, catering, and preparation of materials Submit monthly expense reports, process reimbursements, and coordinate domestic and international travel with fully detailed itineraries Handle sensitive matters discreetly while upholding confidentiality in all administrative tasks Maintain and update org charts, directories, and team initiatives like competitions and recognition programs for alignment and effective implementation Who You Are (Success Profile) You thrive in ambiguity. You are comfortable building the path as you walk it, seeing dynamic and changing environments as an opportunity to construct something meaningful. You are a problem-solver. You seek out challenges with high energy, taking pride in delivering solutions to complex problems that drive meaningful business impact. You are customer-obsessed. You build deep empathy for internal and external partners, anchoring every operational decision in solving real-world challenges to ensure collective success. You operate with urgency. You maintain a high bias for action and a relentless focus on execution, understanding that speed and quality go hand in hand in a high-growth environment. You are resilient and adaptable. You view change as an opportunity, maintaining composure, focus, and a steady hand through evolving priorities and high-pressure situations. What We’re Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 2+ years of experience providing executive-level administrative support Proven ability to schedule and coordinate complex internal and external meetings, events, and logistical arrangements Proficiency in tools such as Zoom, Outlook…