ADMINISTRATIVE ASSISTANT

- **Monday, Thursday, Friday:** 3:00 PM – 8:00 PM - **Saturday & Sunday:** 8:00 AM – 5:00 PM - **Tuesday & Wednesday:** Off ## **Job Overview** We are seeking a friendly, professional, and organized **Receptionist** to serve as the first point of contact for our organization. In this role, you will oversee front desk operations, answer and direct multi-line phone calls, greet visitors, and provide exceptional customer service. The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced environment while maintaining a welcoming and professional atmosphere. ## **Responsibilities** - Greet and welcome patients, visitors, and guests in a professional, courteous, and friendly manner. - Answer, screen, and route incoming calls using a multi-line phone system while maintaining excellent phone etiquette. - Schedule appointments, manage calendars, and assist with patient or client check-in and check-out processes. - Respond to emails and manage incoming and outgoing mail, packages, and other correspondence. - Maintain accurate records through data entry, filing, and document management while ensuring confidentiality. - Perform general administrative and clerical duties, including scanning, copying, proofreading, and preparing documents. - Assist with office operations, including ordering and maintaining office supplies and supporting day-to-day administrative needs. - Utilize Microsoft Office Suite, Google Workspace, and other office software to complete daily tasks efficiently. - Support basic bookkeeping or payment processing, as applicable. - Provide prompt, professional customer service by responding to questions and directing inquiries to the appropriate staff. - Maintain a clean, organized, and welcoming reception area. - Perform other administrative duties as assigned to support efficient office operations. **Preferred Qualifications:** - Prior office or administrative experience required; front desk or receptionist experience is strongly preferred. - Demonstrated ability to manage multi-line phone systems professionally, courteously, and efficiently. - Bilingual proficiency is highly desirable and valued in serving a diverse patient and visitor population. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and accurate data entry. - Previous experience as a medical or dental receptionist is preferred but not required. - Personal assistant, office management, or related administrative experience is considered an asset. - Strong organizational, multitasking, and time management skills, with the ability to prioritize competing responsibilities in a fast-paced environment. - Excellent interpersonal, communication, and customer service skills with a professional and compassionate demeanor. Become part of a collaborative and supportive team committed to delivering exceptional service and ensuring the efficient operation of our organization. If you enjoy helping others, thrive in a fast-paced environment, and take pride in providing outstanding administrative support, we encourage you to apply!