Administrative Assistant II, OLLI

Provide customer service and administrative support including registration, orientation for new students, data entry, production of marketing materials and class schedules, support for instructors, volunteers and committees for the Osher Lifelong Learning Institute (OLLI). Coaching and training older adults on the use of classroom and online technology. - High school diploma or GED - Two years of related office work experience - Demonstrated strong customer service and communication skills (in writing, spelling.listening, - Speaking, and providing direction/guidance) - Ability to work with diverse student populations of all ages - Ability to exercise effective multi-tasking and time management techniques - Computer proficiency with Microsoft Office applications (Word, Excel, PowerPoint) - Ability to manage office equipment including copy machines, printers, etc. - Associates degree - Marketing/Social Media Experience - Basic HTML/Website updating skills - Experience working with/enrolled in Lifelong Learning programs - Working with older adults - Ability to teach computer skills to adults inexperienced in technology - Work experience in a community college/higher educationenvironment To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular attendance as scheduled is an essential job function as it demonstrates dependability towards the performance of job duties. **Physical Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. **Work Environment** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually noisy.