Administrative Aide

Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nearly 7,500 students from more than 60 countries around the world. Consistently ranked among the best universities in the country for return on investment, Michigan’s flagship technological university offers more than 185 [undergraduate](https://www.mtu.edu/admissions/academics/majors/) and [graduate](https://www.mtu.edu/gradschool/programs/degrees/) degree programs. Research focus areas include defense, health, energy, automotive, environment, and aerospace. The area’s waters, forests, and snowfall support year-round recreation, including skiing, snowboarding, hiking, biking, and paddling. The University is an integral part of the region, supported by a friendly and welcoming community that takes pride in being a true college town. We embrace our size, climate, sense of adventure, and originality. | | Summary | The Administrative Aide serves as the primary coordinator for student workforce scheduling and operational administration for Michigan Tech’s Merchandising Operations. The role is responsible for ensuring accuracy and completion of financial, inventory, and scheduling processes, while supporting communication and coordination across the Campus Store and University Images operations. This position plays a critical role in maintaining efficient back-office systems and supporting overall operational success. | | --- | --- | | Responsibilities and Essential Duties | **Scheduling & Workforce Coordination** • Prepare, publish, and maintain student employee work schedules across locations • Approve time-off requests and coordinate shift coverage across locations • Adjust staffing levels based on operational demands and seasonal needs • Maintain scheduling accuracy and documentation **Operational Administration** • Maintain open-to-buy spreadsheets and operational reports • Create and update spreadsheets related to sales, inventory, and financial tracking • Organize and maintain operational documentation and procedures • Perform the daily open and/or close, month-end close, and annual inventory processes in collaboration with the Merchandising Operations team • Assist with critical Auxiliary Business Services events and operational needs during non-peak times, providing cross-functional support across auxiliary venues and programs as directed **Financial & Inventory Processes** • Assist with receiving and invoicing processes, ensuring accuracy and completion • Maintain accurate inventory transfer records and system updates • Support financial processes and ensure data integrity • Assist with payroll/time entry approval as proxy when assigned **Communication & Coordination** • Manage incoming communications from customers, vendors, and staff • Coordinate information flow between buyers, managers, and store staff • Support operational planning and execution through effective communication **Retail Support** • Provide sales floor coverage as needed during peak times or staffing gaps • Assist with customer service and store operations when necessary or as directed **Training & Administrative Support** • Assist leadership with scheduling and coordination of monthly training and professional development activities for workforce • Maintain records related to student workforce operations • Assist with onboarding student employees and reinforcement of training expectations as needed **Continuous Improvement & Compliance** • Commit to learning about continuous improvement strategies and Lean practices and integrating them into daily retail operations. Actively engage in University continuous improvement initiatives • Apply safety-related knowledge, skills, and practices to everyday work, and maintain confidentiality of sensitive information • Perform other duties as assigned | | Required Education, Certifications, Licensu…