Accounts Receivable Administrator

Founded in 1984, Firetrol is the national leader in fire protection & life safety services. We are seeking a Accounts Receivable Admin for Firetrol’s district office in **Oklahoma City, OK.** **Primary Responsibilities** - **Own the collection process for all assigned customer accounts** - **contact customers by phone and email to collect past due invoices.** - **Prioritize collection efforts using aging reports and delinquent account reports.** - **Investigate and resolve billing dispute, payment discrepancies, and customer concerns.** - **Drive internal accountability by following up with project managers, sales representatives,** - **service coordinators, and other departments to obtain information needed to collect payment.** - **Escalate collection issues to management before accounts become high risk.** - **Monitor customer payment trends and identify accounts requiring immediate attention.** - **Process customer payments and maintain accurate collection notes.** - **Send customer statements and collection correspondence.** - **Recommend credit holds or work stoppages when appropriate to minimize company risk.** - **Maintain professional relationships while protecting Firetrol's financial interests.** - **Assist with additional accounting or administrative duties as assigned.** - Experience in Accounts Receivable, collections, or accounting. - Strong verbal and written communication skills. - Excellent organizational and follow-up skills. - Ability to work independently and manage multiple priorities. - Comfortable making collection calls and having difficult conversations. - Proficient with Microsoft Office and accounting software (GP experience preferred). **Successful AR Administrator:** - **Reduces outstanding accounts receivable and delinquent balances.** - **Is persistent, organized, and follows through until issues are resolved.** - **Does not allow internal process delays to stop collection efforts.** - **Holds both customers and internal team members accountable.** - **Communicates professionally while remaining firm and results-oriented.** - **Keeps management informed of collection risks before they become problems.** Firetrol offers competitive wages and top-of-the-line benefits that include health, dental vision, life insurance, short and long term disability, generous paid time off practice and a 401(k) plan with a generous company match and immediate vesting. Additionally, sponsors training and education opportunities. Finally, Firetrol offers career growth opportunities, not just a job.