Accounting Specialist, Accounts Receivable

About Flipp Flipp partners with the largest North American retailers and brands to deliver local promotions and savings to millions of engaged shoppers daily, driving superior returns on investments. We help people make smarter shopping decisions with autonomy and accountability. With rising living costs, Flipp's mission is crucial. Our Shopper Consideration Platform allows retailers and manufacturers to create digital experiences from their savings & deals content, aiding shoppers in deciding what to buy and where to buy it. Together, we make a difference. In 2024, Flipp joined forces with the European company Shopfully , creating a global leader in the sector. Together, we reach 400 million households and serve over 1,000 top retailers and brands across 27 markets, including Europe, Canada, the USA, Latin America, and Australia. Our five principles, Progress Over Perfection, Clarity Through Transparency, Learn Loudly, Challenge with Empathy, and Always Build Better, bring a relentless progress mindset to life. They’re not just slogans, but they’re the behaviours we expect, reward, and hold ourselves accountable to. You'll be equipped to make an impact, realize your potential, and stay inspired every step of the way. As an Accounting Specialist, Accounts Receivable, you will play a key role in managing our customer receivables and collections processes across our European operations. You’ll be responsible for ensuring accurate and timely invoicing, monitoring customer accounts, driving collections, and resolving payment and billing issues. You’ll work closely with customers and cross-functional teams including Sales, Account Management and Finance to resolve outstanding balances and ensure a healthy accounts receivable portfolio. This role is ideal for someone who is detail-oriented, comfortable communicating with customers, and enjoys taking ownership of issues from investigation through to resolution. As part of our global hiring process, we kindly ask that resumes/CVs be submitted in English, as it’s our primary business language across teams and regions. What you'll get the opportunity to do: Credit, Collections & Accounts Receivable Manage the collection process for an assigned portfolio of customer accounts, ensuring timely payment of outstanding invoices. Proactively follow up with customers on overdue balances through email, phone and other appropriate communication channels. Monitor Accounts Receivable aging, identify overdue accounts and payment delays, and escalate potential credit risks as appropriate. Investigate and resolve payment discrepancies, deductions, disputes and other issues impacting collections. Perform customer account reconciliations and ensure incoming payments are accurately allocated. Partner closely with Sales, Account Management and other internal teams to resolve commercial or administrative issues affecting customer payments. Contribute to cash collection forecasts and regular reporting on overdue receivables and collection performance. Provide information and supporting documentation for bad debt and credit loss assessments, where applicable. Support month-end and year-end close activities related to Accounts Receivable. Billing & Invoicing Manage the customer invoicing process, ensuring invoices and credit notes are issued accurately and on time. Review billing information, contractual terms, purchase orders and supporting documentation prior to invoice issuance. Process billing adjustments, credit notes, cancellations and invoice corrections. Investigate and resolve billing discrepancies in partnership with Sales, Account Management and other relevant teams. Maintain accurate customer master data and billing information. Support electronic invoicing processes and customer billing portals where required. Contribute to the continuous improvement and standardization of billing and Accounts Receivable processes. Reporting, Controls & Process Improvement Prepare and maintain regular reporting…