Accounting and Billing Specialist

**About CoVet** At CoVet, we're building AI-powered tools that help veterinary professionals spend less time on paperwork and more time caring for animals. Veterinary teams are stretched thin. Long hours, administrative burden, and burnout are challenges across the industry. We're on a mission to change that. Our AI copilot helps veterinary professionals save time, improve workflows, and focus on what matters most: delivering exceptional patient care. We're a globally distributed team united by a shared mission to support veterinary professionals through thoughtful technology. We move quickly, collaborate openly, and believe great ideas can come from anyone. If you're excited by the opportunity to shape the future of veterinary medicine while working alongside an ambitious and supportive team, we'd love to meet you. **About the role** The Accounting and Billing Specialist will be responsible for supporting customer billing, accounts receivable, payment reconciliation, collections, and general accounting activities. The ideal candidate is highly organized, comfortable working with financial systems and large volumes of transactional data, and able to investigate and resolve billing discrepancies in a timely and professional manner. **What you'll do** - Prepare and issue accurate customer invoices in accordance with contractual terms, pricing, and billing schedules. - Manage recurring, usage-based, enterprise, and other customer billing arrangements. - Review customer accounts to confirm billing details, discounts, payment terms, and supporting documentation. - Monitor outstanding receivables and follow up with customers regarding overdue balances. - Maintain accurate records of collection activity, payment commitments, and account status. - Respond to customer billing inquiries and resolve discrepancies promptly and professionally. - Process credit notes, billing adjustments, refunds, and account corrections as required. - Record and reconcile customer payments received through Stripe, bank transfers, and other payment channels. - Reconcile billing and payment information across financial, CRM, and internal administrative systems. - Support month-end and year-end close activities, including reconciliations, journal entries, and account analysis. - Assist with maintaining the general ledger and ensuring transactions are accurately classified. - Support accounts payable activities, including invoice review, coding, and payment preparation. - Prepare supporting documentation for audits, tax filings, diligence requests, and financial reporting. **Qualifications** - Diploma or bachelor’s degree in Accounting, Finance, Business Administration, or a related field. - Two or more years of experience in accounting, billing, accounts receivable, bookkeeping, or a similar finance operations role. - Strong understanding of basic accounting principles, including accounts receivable, reconciliations, and general ledger activity. - Experience preparing invoices and managing customer collections. - Strong proficiency with Microsoft Excel or Google Sheets, including formulas, lookups, filters, and data reconciliation. - Experience using accounting software and payment platforms. - Excellent attention to detail and a high level of accuracy. - Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines. - Clear and professional written and verbal communication skills. - Ability to work independently in a fast-paced, remote environment while collaborating effectively across teams. **Preferred Qualifications** - Experience working in a SaaS, technology, subscription, or high-growth company. - Experience with recurring, usage-based, or enterprise billing models. - Experience using platforms such as Stripe, HubSpot, QuickBooks, NetSuite, or similar systems. - Experience supporting month-end close and financial statement reconciliations. - Familiarity with multi-currency or international customer bill…