Account Representative - Custom Brokerage

**Account Representative – Customs Brokerage** **Who We Are:** GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power *A Better Way to Deliver* for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. **Your role on the team:** - Serves as the customer service liaison between the Company and the customer - Processes Custom and OGA (other government agency) entries for clearance of goods into the United States - Opens files, enters notes, information and document requests in Cargowise and/or AS400 system - Classifies invoice based on HTS (Harmonized Tariff Schedule) - Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed - Communicates with specified offices, departments, and teams on all issues affecting customs brokerage - Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number - Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc. - Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc. - Convert and verify shipment weight, volume and foreign currency - Maintain communication with customers, carriers and vendors - Coordinate pick-ups and invoice files - Assist customers with questions, complaints, requests, tracking and tracing - Handles accounting processes accurately and in a timely manner - Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination - Review documentation or issue documents to meet government regulations and carrier regulations - Must have knowledge of buying/selling rates to ensure profitability - Ensure email and telephone calls are promptly and politely answered **What you need:** - Minimum 3 years experience in customs brokerage or an equivalent combination of both education and experience. - Knowledge of U.S. Government Agency requirements - Knowledge of U.S. Customs and OGA clearance of freight - PC literate with experience with Microsoft Outlook, Work, Access and Excel - Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers - Excellent planning and organizational skills - Ability to read and interpret documents - Ability to write routine reports and correspondence - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form - Ability to multitask - Mathematical skills essential to ensure accuracy in calculations **What you gain from joining our team:** - Access wages early with the Rain financial wellness app - Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment - Health, dental, and vision insurance after 30 days of employment - 401k match - Paid maternity and parental leave - Access to career development, employee resource groups, and mentorship programs - Employee discounts - Access to employee perks like fitness class discounts and free access to a relaxation and meditation app - Free financial wellness programs - Daycare discount program - Opportunities to volunteer and give back to your community - + more! **Join our Team!** - Visit our website at ***workatGEODIS.com*** and chat with our virtual recruiter, Sophie, to fast-track your way to an interview! OR - Text **DELIVER** to **88300** to apply!