Account Manager

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . Who Are We SJR is an award-winning communications consultancy, working with some of the world’s best and biggest brands. We believe in the power of transformative content, brought to life by our team of uncommon talents. We combine journalistic rigor, strategic communications sensibilities and creative intelligence to sharpen the conversation, decode complexity, build trust, and make good ideas explode. We hire passionate innovators to join us on our mission to create best-in-class brand storytelling. Who We Are Looking For We are currently seeking an Account Manager to join our growing Toronto-based team. In this critical role, you will work on various accounts and champion an outstanding client experience by delivering programs that consistently meet and exceed client expectations - on time and within budget. In making it all happen, you will liaise with clients, in-house teams, and external suppliers to maintain an organized workflow from idea through to execution, and measurement. The ideal candidate thrives on delivering creative solutions and is committed to going above and beyond to uphold the highest standards that define working at SJR. What You’ll Do Client & Account Management Lead day-to-day client communication and account administration Manage and communicate project timelines, deliverables, budgets and scopes of work Assist in identifying organic growth opportunities aligned with client and agency strategy PR, Media & Influencer Execution Execute end-to-end influencer programs, including media and influencer sourcing, outreach, pitching, contracting, briefing, content review, approvals and performance tracking Develop program materials (e.g., press release, key messages, event signage, etc.) Liaise with vendors and partners to support events, activations, and campaign execution Prepare plans, status updates, and wrap reports, including results and insights Strategy & Planning Remain current on your clients’ business, industry, audience, and competitive landscape Support strategy development and client presentations (ideas, programs, budgets, etc.) Translate ideas into clear, concise briefs for editorial, creative, and production teams Project Management & Collaboration Own day-to-day project management, including timelines, status updates, and budgets Demonstrate strong problem-solving skills when addressing client requests Help guide and coach junior staff, supporting their growth and development Collaborate with in-house strategy, editorial, and design teams What You’ll Bring 3–5 years of experienc…