Account Manager

- Identifies, understands, negotiates and documents business requirements with various groups - Develops and manages direct relationships with key stakeholders and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation will help them reach their goals. - Exercises independent judgement in developing methods, techniques, and standards for obtaining solutions. - Creates and maintains a cohesive, coordinated plan to deliver solutions that meet the stakeholders' priorities within budgetary and product requirements. - Identifies and plans necessary change management activities to implement approved new or alternative business processes. - Executes on project plans and assist others in executing on project plans across the various groups. - Ensures line of business priorities and resources are aligned. - Demonstrates a sound understanding of how the overall business solution is positioned, deployed and supported. - Reports progress of projects to senior management. - Ensures client expectations are met and exceeded in terms of quality of service delivered. - Participates in resource capacity planning to ensure that customer staffing requirements are met. - Examines financial data/statements and uses them to improve profitability. - Performs other related duties as assigned by management. - Manage, coach, and train all security officers personnel - Write and submit security reports - Provide security - Maintain law and order in area of jurisdiction - Monitor staff by patrolling with them - Assign work areas for officers to patrol - Protect the people and property - Conduct routine patrols with team - Look out for suspicious persons, vandalism or hazards - Respond to alarms and distress calls - Ensure all security systems, like the burglar alarms and CCTV are working properly