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Account Manager (Tech Touch/ High Volume)

loadsmart · Remote
RemoteFull-timeAccount ManagementTechnology$68,000–$92,000/yr
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About the Account Manager role

Account Manager positions focus on delivering results in their domain. This page aggregates open Account Manager roles and what employers typically expect.

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY? Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)! We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less. With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork. Loadsmart is building its Tech Touch account management program, and this person will own it. You'll manage a large portfolio of SaaS accounts across Opendock, CarrierGuide, and ShipperGuide — driving adoption, renewals, and expansion through smart automation, data-driven playbooks, and well-designed self-service experiences. This is a builder role: you'll create the systems, document the processes, and continuously improve the motion that keeps customers successful at scale. If you're motivated by owning outcomes, implementing processes that amplify your impact, and prioritizing customer satisfaction, this role is designed for you. LOCATION: Remote anywhere in Brazil. TEAM: Sales - Account Management

Salary estimate

$68,000 – $92,000/yr
Provided by the employer.

Skills for this role

SalesAccount ManagementAutomation

Resume tips for Account Manager applicants

Interview preparation

Prepare concrete STAR-format stories that show Account Manager outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Account Manager problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About loadsmart

Loadsmart is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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