Account Manager

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. About the Role Kaseya is looking for an enthusiastic and results-driven Senior Account Manager to take ownership of a portfolio of key accounts with strong growth potential. In this role, you'll be responsible for expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management. Key Responsibilities Account Ownership & Expansion: Take full ownership of a portfolio of key accounts, proactively identifying upsell and cross-sell opportunities across Kaseya's product suite to unlock new revenue. Customer Relationship Management: Build and strengthen relationships with existing customers, connecting with key decision-makers and aligning solutions to their evolving business needs. Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, business reviews, and strategic planning to uncover opportunities and drive account expansion. Adoption & Value Realization: Monitor product usage and adoption metrics, address gaps, and increase customer engagement to support long-term growth and retention. Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account portfolio. Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential. CRM & Pipeline Management: Utilize Salesforce to manage your pipeline, maintain accurate forecasting, and track customer activity. Required Qualifications 2+ years of experience in an account management or relationship-focused sales role. Experience managing a portfolio of B2B SaaS customers. Demonstrated success growing existing customer accounts through upselling, cross-selling, and account expansion. Experience managing a multi-product portfolio and executing a land-and-expand sales strategy. Proven ability to build relationships with executive stakeholders and drive long-term customer success. Preferred Qualifications Experience in a high-growth SaaS organization. Proven ability to meet or exceed sales and expansion targets. Strong commercial mindset with a passion for account growth. Highly motivated, coachable, and resilient in a fast-paced environment. Excellent communication, organizational, and interpersonal skills. Experience using Salesforce or a comparable CRM platform. Strong analytical and forecasting abilities. Language Requirements Professional proficiency in English and French is required to support a bilingual customer base and collaborate effectively with internal and external stakeholders. Why Kaseya? Join a fast-growing company transforming the IT industry. At Kaseya, you'll work with cutting-edge technology, collaborate with a high-energy team, and accelerate your career in a role where your impact is immediately visible. If you're ready to take ownership of a hig…