Account Manager

Who we are… Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery. Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029. The role... The Account Manager (AM) is responsible for executing sales strategies and managing a regional portfolio of higher education institutions, universities, and academic research centers across the US to drive product adoption and revenue growth. This individual focuses on building deep relationships with Principal Investigators (PIs), lab managers, and purchasing departments, managing the sales pipeline, and achieving quarterly revenue targets for CST's core product portfolio within the academic research sector. You'll have the opportunity to... Revenue Growth & Account Management (35%) Achieve quarterly sales goals within an assigned territory. Focus on promoting core products and executing defined sales campaigns tailored to university research workflows. Navigate university purchasing systems, institutional contracts, and grant-funded procurement cycles. Accurately log all sales activity and opportunities in the CRM. Customer & Stakeholder Engagement (30%) Establish and maintain relationships with technical end-users (bench scientists, postdocs, graduate students), Principal Investigators (PIs), and academic procurement contacts. Build strong partnerships with university shared resource facilities and core laboratories (e.g., flow cytometry cores, imaging cores) to explore institutional volume opportunities. Act as a trusted advisor, ensuring exceptional customer experience through proactive communication and solution-oriented selling that aligns with academic research goals. Cross-Functional Collaboration (15%) Partner with Sales, Product Management, Marketing, R&D to deliver high-impact engagement. Provide customer feedback and trends to internal teams to support product innovation and service improvement. Coordinate with technical/application scientists to address complex academic workflow needs and provide robust scientific support. Market Intelligence & Strategic Insights (10%) Gather and share market intelligence on academic research trends, Government, Private and Philanthropic grant organization funding directions, competitive activity, and emerging scientific needs. Identify new business opportunities within university systems and inform commercial strategy. Participate in local scientific conferences, university vendor shows, symposia, and customer meetings to stay ahead of industry trends. Administrative & Compliance (10%) Maintain accurate records, pricing agreements, and account documentation. Ensure compliance with university purchasing guidelines, contractual obligations and ethical sales practices. Manage expense budgets and submit timely reports. Who you are and what you bring to the team... Bachelor’s degree in Life Sciences or a related field 2+ years of experience in technical sales, field support, or inside sales in the life science industry. Practical experience with common antibody applications (e.g., IHC, Flow Cytometry, ELISAs, High Content Imaging). A functional understanding of academic research workflows, grant funding cycles and foundational discovery science. Proven ability to manage complex sales environments and bui…