Account Executive Renewals, French Market

ABOUT US In more than ten countries around the world, The Knot Worldwide champions the power of celebration. Our global family of brands provide best-in-class products, services and content to take celebration planning from inspiration to action. At the core of our business is our industry-leading global online wedding Vendor Marketplace, connecting couples with local wedding professionals and a comprehensive suite of personalized wedding websites, planning tools, invitations, and registry services that make wedding planning easier for couples around the globe. Each year, we connect more than 4.5 million users with around 900,000 global small businesses through our Vendor Marketplace. LIFE AT TKWW At The Knot Worldwide, we believe in doing work that matters. Each year, we help millions of couples around the world celebrate life’s most meaningful moments, while also helping hundreds of thousands of global small business owners get discovered and scale. Life here means working alongside a team that cares deeply, not just about the work you do, but about the life you live. We prioritize employee well-being and development through meaningful opportunities for growth, and we celebrate milestones and wins in a big way. After all, celebrations are what we do best. ABOUT THE ROLE AND OUR TEAM: We are a team of passionate Sales Representatives, offering extensive training and development opportunities to support strong career growth. This is not just a sales role—it is a consultative position where you will act as a trusted advisor to vendors. As a leading marketplace in the wedding sector, we are the go-to reference for businesses operating in this industry. This allows us to take a consultative sales approach, not only advising clients with personalized campaigns but also training them in marketing and sales strategies to help them grow their business. RESPONSIBILITIES: Manage, renew and expand of the assigned client portfolio Training and consulting for clients : provide guidance and support to clients, helping them understand and leverage products/services to meet their business needs. Management of cancellation requests from dissatisfied customers, with the aim of recovering them Recovery of former customers, trying to dig into what the problems were in the previous campaign and find a solution that can better satisfy their needs, with the aim of making them our customers again for the long term SUCCESSFUL CANDIDATES HAVE: Minimum 2 years of experience in sales and B2B client management (new business development, client retention, and account management) Strong commercial acumen and proven negotiation skills Excellent listening and communication abilities Highly results-oriented , determined, and team-driven A strong passion for sales and a proactive approach to feedback and continuous improvement Ability to work in multicultural, structured, and dynamic environments Native-level French and fluent English proficiency Excellent ability to organize your agenda and good ability to use Excel WORK MODEL: This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model. #LI-Hybrid #professional-track AI FLUENCY At TKWW, AI is a tool that helps our teams work smarter, move faster, and spend more time on the work that matters most. We expect every employee, in every role, to build fluency with the AI tools relevant to their work, use them thoughtfully and with sound judgment, and bring curiosity as these tools keep evolving. This isn't about replacing our people's expertise — it's about equipping every employee to use AI to raise the bar on the work we do together. WHAT WE LOVE ABOUT YOU: Commit to our customers : You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments. Raise the bar: You define "great" and work backwards. You don't just accept how it's been do…