Account Executive

# **A Day in the Life** As a high-energy Account Executive, you will work with existing clients to build long-lasting partnerships. With extensive knowledge and understanding of industry trends, you will communicate directly with clients, understand their individual needs, and recommend products or services that maximize value. **What does success look like in this role?** The ideal candidate is an independent, dynamic and charismatic person that can easily adapt and be resourceful within a changing and fast-paced environment. This person is solutions orientated and organized and will roll up their sleeves to get the job done. A sense of humor is additionally welcomed. **Wage:** $85,000 - $105,000 **Location:** 2325 Newlins Mill Road, Easton, PA 18045 **All About You** **What You’ll Bring to the Role:** - Strong communicator and presenter with a positive and engaging personality with creative technical writing skills. - Advanced skills with MS Office and CRM software. - Identify strategic targets and set clear and compelling goals. - Highly organized, adaptable to changing priorities, and able to prioritize, meet deadlines and excel in handling multiple tasks simultaneously. - Has the ability to be flexible and adapt to changing priorities. - Trustworthy and moral character (we use pre-employment background & drug tests) **The Must Haves:** - 5+ years of business experience with exposure to account management, sales and customer service fields - Bachelor’s degree in Business, Management or related major a plus - Must have a valid driver’s license and be able to travel internationally - Proficient with Microsoft Office applications, specifically Outlook, Word, Excel, Visio and PowerPoint - Must have physical ability to carry out essential job functions, including but not limited to, sitting for long periods of time, occasionally walking and standing, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc. when stepping into the warehouse **Things You Will be Doing** - Accountable for owning the Client relationship on an overall organization performance level. - Provides a consultative approach with Clients to ensure we are meeting their business needs, growth plan and performance expectations. - Works with clients to develop and review transportation strategies including service levels, carrier selection, cost structures and performance metrics in partnership with internal transportation business development manager. - Provides information and initiates dialogue around how to increase organizational performance (CPU, outbound and inbound throughput, GOS). - Leads and facilitates the 90-day review process for new client onboardings, coordinating both internal teams and external stakeholders to drive continuous improvement. - Educates Clients on NRI processes and offerings. - Works with Clients to manage and forecast their growth. - Communicates and explains rate increases to Clients. - Presents new services and offers to existing Clients that matches their business goals. - Continually invests in creating collaborative relationships with Client. - Works with senior management, operations, transportation, client services, sales and business development to recommend strategies, process improvements and efficiencies that will help our clients achieve their goals. - Conducts profitability analysis annually to ensure rates are fair to the Client and NRI. - Reviews all costs, processes and pricing by service. - Reviews Client growth needs and fit within the organizations. - Conducts scheduled reviews with all Clients. **Perks** - Staff purchase program – wear the brands you love! - Staff benefits plan – chose the benefits that are right for you! - Flexible and fun work environment – work hard and play hard! - Internal opportunities – we believe in growing our own! *NRI is an equal opportunity employer and does not discriminate on the basis of race, nation…