Account Executive, Mid-Market

## **Who We Are** Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. ## **What you’ll do** - Own and close a defined book of Mid-Market opportunities across the US healthcare market - Run full-cycle sales processes from discovery to close, including multi-stakeholder and executive-level deals - Partner closely with BDRs to convert high-quality leads into vertical building opportunities and closed revenue - Conduct deep discovery to understand clinical workflows, operational constraints, incentives, and hidden pain points - Deconstruct complex clinical and operational processes to clearly articulate where Heidi creates leverage and ROI - Deliver sharp, compelling product demos and presentations tailored to specific customer use cases - Build and manage a healthy pipeline using a mix of outbound, inbound, and product-led signals - Navigate procurement, legal, and security conversations with confidence and precision - Collaborate tightly with Product, Marketing, Operations, and Customer Success to drive deal momentum and successful handoffs - Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market - Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market ## **What we’re looking for** - A proven closer who takes full ownership of outcomes and consistently hits or exceeds targets - Intellectually sharp, coachable, and relentlessly driven to improve their craft - Comfortable selling into ambiguity and earning wins the hard way - Motivated by ownership, leverage, and long-term upside rather than short-term comfort - A clear, credible communicator who can earn trust with clinicians, operators, and executives - Experience selling software is preferred; healthcare or SaaS experience is helpful but not required - We care less about where you’ve sold and more about how you think, how you sell, and how you learn ## **Other things to know** - This is an in-person role based out of our New York office - You’ll have meaningful autonomy and accountability - no corporate bloat, no hand-holding - Attitude, work ethic, and learning velocity matter more than years on a resume - No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow ## **The way we work** **1. Build to Last** We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day. **2. Own Your Practice** Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. **3. Move Fast, Stay Steady** We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. **4. Make Others Better** Honest feedback, steady support, and shared growth keep our teams improving together. **Why you will flourish with us 🚀?** - In office to collaborate with like-minded professionals - Healthcare, Dental, Vision benefit options - 401k with 3% match - Personal development budget of $500 per annum - Become an owner, with shares (equity) in the company, if Heidi wins, we all win - The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups - The opportunity to fast track your start…