Account Director

## Company Description At Ready Set Rocket, we partner with ambitious brands to solve complex business challenges through integrated marketing, digital experience, customer strategy, creative, media, data and technology. Ready Set Rocket (a Sia company) is building on significant momentum and investing in the next stage of our growth. Our clients look to us for strategic partnership that connects business objectives with measurable outcomes across the full customer journey. ## Job Description **About the Role** We're looking for an Account Director who sees every client relationship as an opportunity to create long-term business value. This person leads a portfolio of accounts with a clear point of view, helping shape where each client's business can go and how our capabilities can accelerate that journey. You become a trusted advisor to senior client stakeholders, bringing ideas forward before they are requested, and helping clients navigate opportunities well beyond the boundaries of a single project or campaign. Account Directors excel at discussing business strategy with executives, partnering with cross-functional teams to deliver exceptional work, and identifying opportunities that deepen relationships and expand our impact. **Your Impact** - Strategic account leadership: Develop a long-term vision for every account in your portfolio. Understand your clients' business, industry, competitive landscape and growth priorities, then align our teams around opportunities that create lasting value. - Business growth: Proactively identify opportunities to expand our partnerships across strategy, creative, media, customer experience, technology and analytics. Build compelling business cases that solve meaningful client challenges while driving sustainable agency growth. - Executive client partnership: Build trusted relationships with senior stakeholders and become a consistent source of strategic guidance. Help clients connect marketing investment to broader business outcomes and position our team as an extension of their leadership. - Integrated leadership: Lead complex, integrated digital engagements across disciplines including strategy, creative, media, CRM, customer experience, analytics and technology. Bring the right people together, align teams around shared objectives, and create an environment where exceptional work can thrive. - Commercial stewardship: Own the health of your portfolio with a strong understanding of account performance, financials, forecasting, staffing and delivery. Balance client success with sustainable agency operations while identifying both opportunities and potential risks early. **What Success Looks Like** - Your clients view you as one of their most trusted advisors and involve you in business conversations before marketing initiatives are defined. - Your portfolio consistently grows through thoughtful strategic recommendations that create measurable value for clients and meaningful opportunities for the agency. - Clients experience seamless execution across every discipline, with proactive communication, strong partnerships and solutions that connect strategy, creativity, media and technology into one cohesive experience. - Commercial performance is strong across your portfolio, with healthy account financials, high client retention, sustainable growth and predictable delivery. - Cross functional teams are aligned around a shared vision, collaborate effectively, understand how their work contributes to client outcomes, and consistently deliver exceptional work. - The work we produce strengthens client relationships, builds our reputation in the market and contributes to the continued growth of both our clients and Sia Experience. ## Qualifications - 7-to-10+ years of client services experience within an integrated digital marketing, advertising or customer experience agency leading complex accounts across multiple disciplines. - Experience working in lean, fast moving agency environments where…