Account Director

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Account Director based in Canada.** This role is designed for a strategic and operational leader who can manage complex marketing programs while building trusted client partnerships. You will oversee high-profile campaigns across a diverse brand portfolio, ensuring teams remain aligned, efficient, and focused on delivering exceptional results. The position combines account leadership, creative operations, stakeholder management, and production oversight within a fast-paced integrated agency environment. You will act as a key connector between clients, internal teams, and creative partners to drive successful execution from strategy through delivery. The ideal candidate brings strong business judgment, executive presence, and the ability to create structure in evolving environments. This is an opportunity to influence large-scale digital marketing initiatives while mentoring teams and improving operational excellence. ### Accountabilities: The Account Director will lead strategic client relationships, oversee campaign execution, and drive operational excellence across a complex portfolio of marketing initiatives. This role requires a hands-on leader who can balance strategic thinking with detailed project management, ensuring teams deliver high-quality work on time and within scope. - Build and maintain strong client partnerships across senior stakeholder groups, positioning the team as a trusted strategic advisor. - Manage complex communication flows, feedback processes, and stakeholder expectations with confidence and diplomacy. - Lead coordination between clients, internal teams, and external partners to ensure alignment across integrated campaigns. - Mentor and support account team members, fostering accountability, collaboration, and strategic thinking. - Provide leadership across program teams to improve efficiency, quality, and overall account performance. - Collaborate with creative, strategy, production, and project management teams to deliver integrated marketing solutions. - Oversee high-volume workflows across multiple concurrent projects, ensuring timelines, resources, and deliverables remain on track. - Improve operational processes related to briefing, approvals, resource planning, and production workflows. - Monitor account health, including scope management, utilization, budgets, service levels, and delivery performance. - Identify operational risks early and develop proactive solutions to maintain successful execution. - Support financial forecasting, revenue management, and internal reporting activities. - Lead creative development processes from initial briefing through final execution across digital campaigns and other marketing assets. - Develop campaign briefs, provide creative direction, and ensure teams have clear requirements and objectives. - Manage project documentation, timelines, shared resources, and approval processes across platforms. - Oversee campaign delivery for major consumer brands, supporting digital execution and occasional broader media initiatives. ## Requirements: The ideal candidate is an experienced marketing and account leader with strong production management skills, strategic communication abilities, and experience managing large-scale creative programs. You should be comfortable working with enterprise clients, leading cross-functional teams, and navigating fast-changing priorities. - Bachelor’s degree or equivalent professional experience. - 8–12+ years of marketing experience in a fast-paced agency, brand, or independent environment. - Demonstrated success managing large-scale marketing strategies, digital campaigns, and complex programs. - Strong understanding of creative production workflows, campaign development, and operational delivery. - Experience writing campaign briefs and providing clear strategic direction to creative teams. - Excellen…