Academic Counselor & Program Coordinator

**About Augustana College** Augustana College is a nationally recognized college of the liberal arts and sciences dedicated to investing in engaged learning, maximizing student potential, and strengthening community partnerships - the guiding priorities of our Bold & Boundless Strategic Plan (2024-29). For our 2,500 students from all backgrounds, Augustana provides a transformative experience that integrates rigorous academics, hands-on learning andmentorship to prepare graduates for meaningful careers and lifelong success. The college’s scenic, wooded campus is located in Rock Island, Illinois, part of the Quad-Cities metro area (pop. 470,000) along the Mississippi River, about a 3-hour drive from Chicago. At Augustana, we seek innovative and student-centered professionals who are excited to contribute to our strategic goals of empowering students through engaged learning, leadership development and real-world experiences. Employees at Augustana enjoy an excellent benefit package including medical, retirement, generous paid time off, tuition benefits for employees and their family members, and much more. **Job Description:** Academic Counselor & Program Coordinator (TRIO-SSS) **Status:** Full-time, Exempt, 12-month position Reports to: Director of TRIO-SSS & Accessibility **Services Program:** TRIO-Student Support Services (Grant-Funded) **Position Overview** The Academic Counselor & Program Coordinator provides holistic, proactive support for TRIO-SSS participants, specifically low-income, first-generation, and/or students with disabilities, to foster persistence, academic success, and graduation. This role serves as a hybrid position that bridges front-line student advising with programmatic operations. Under the supervision of the Director, the successful candidate will facilitate student success through intrusive, strengths-based academic coaching, while simultaneously collaborating with the Director on operational, grant-compliance, and engagement strategies necessary to ensure the program meets its federal objectives. **Key Responsibilities** **Academic Coaching & Student Success** - Provide holistic support: Conduct academic, career, and personal development coaching using a strengths-based, intrusive approach. Build and sustain positive relationships with a diverse student population to improve retention and graduation rates. - Monitor progress: Utilize early alert and student success systems (e.g., Starfish) to track participant progress, document all contacts, and implement timely interventions. - Early Intervention: Assume a lead role in processing and resolving early alert flags, collaborating with campus community members to address barriers to student persistence. **Program Operations & Grant Compliance** - Operational Oversight: Assist the Director and Data Specialist in developing, maintaining, and updating programmatic processes and the Policy and Procedures Manual. - Data & Reporting: Collaborate with the Director and Data Specialist to collect, analyze, and report detailed data for the Department of Education, contributing to the Annual - Performance Report. - Federal Compliance: Ensure all programming, recruitment, and intake processes align with Federal regulations, mandates, and grant performance objectives. - Recruitment: Lead summer recruitment and intake efforts; verify student eligibility based on federal guidelines and conduct comprehensive assessments. **Engagement & Programming** - Event Planning: Collaborate with the Director and Data Specialist to design, coordinate and deliver workshops, events, and services that meet student needs. - Peer Mentoring: Plan, implement, and oversee the Peer Mentor Program, including the recruitment, training, and supervision of student mentors. - Communications: Manage the SSS newsletter, social media presence, and digital engagement strategies to keep students connected to campus resources. Utilize design - tools (e.g., Canva, Adobe) to create engaging content,…