Academic and Career Support Coordinator

Helena College University of Montana a comprehensive two-year college, provides access to and support of high quality lifelong educational opportunities for our diverse community. Helena College is seeking qualified applicants who wish to become part of a dynamic and creative team for a full-time position as an Academic and Career Support Coordinator. The mission of the Helena College Library Learning Hub is to enable student success in the programs and degrees offered at the college. The Academic and Career Support Coordinator is an essential position reporting directly to the Director of the Library Learning Hub. It is responsible for the day-to-day management of all Learning Hub activities related to academic and career support services for students across Helena College receiving instruction both onsite and online. Key responsibilities include: - Academic Support: Manage the hiring, training, and supervision of tutors and provide one-on-one academic coaching - Career Support: Develop career services programming and assisting students in securing internships and work-based learning opportunities - Faculty Collaboration: Partner with instructors to develop effective academic support closely aligned with course offerings and targeted delivery - Student Engagement: Design and deliver academic and career skills workshops while ensuring high-quality student service within the Learning Hub - Continuous Program Improvement: Track and analyze data to identify areas for program enhancement These functions will be completed on-site with a presence at both Helena College campuses. **Academic Services**: Responsible for individualized support in the areas of time management, personalized learning, and study strategies to students at Helena College. - Remain informed of current research and theory regarding best practices of learning and study - Provide individual academic coaching to interested students in collaboration with faculty, advisors, staff and partners within the College community - Coordinate with Financial Aid to develop academic recovery plans and provide ongoing accountability for students in reinstatement status - Coordinate with the Registrar to address the needs of students in Academic Referral, Warning, and Reinstatement statuses. - Proactively engage with students to offer individualized support and encouragement - Develop and conduct workshops for students on topics to support academic success which may include but are not limited to time management skills and study strategies - Identify and implement innovative methods to encourage student success - Attend class sessions with faculty consent to determine how best to maximize student potential. - Contribute to student retention and program completion. **Tutor Services:** Responsible for the design, implementation, delivery, and assessment of tutoring services at Helena College - Create and maintain a certified on-campus and online tutor training program - Remain informed of the College of Reading and Learning's International Tutor Training Program Certification (CRLA ITTPC) standards and ensure current program certification - Hire, supervise, and train tutors to CRLA ITTPC standards in coordination with Director of Library Learning Hub - Administer scheduling platform to provide tutor information, schedule appointments, and track usage - Develop and maintain embedded tutoring and facilitated study groups each semester - Communicate regularly with faculty and tutors to meet the needs of students - Administer the use of an online tutoring program through a third party platform. - Track usage data among course areas and specific tutors to identify emerging trends - Promote awareness of the benefits of tutoring and academic support services offered each semester to faculty and students **Career Services**: Responsible for collaborating with other College staff in the design, implementation, delivery, and assessment of career services at Helena College - Provide, monito…