911 Dispatch Specialist

**The Mission: Be the Lifeline** When crisis strikes, the first voice anyone hears belongs to a **911 Dispatch Specialist**. As the vital link between our community and life-saving emergency services, your voice is the calm in the storm. The Valley County Sheriff’s Office is seeking a dedicated, career-minded individual to join our team. This isn't just a job; it’s a mission. Every shift offers the chance to make a profound, tangible difference in the lives of our citizens, visitors, and field responders. If you are looking for a career driven by purpose, urgency, and honor, your journey starts here. This is a full-time position with full employee benefits. **What You Will Do** As a 911 Dispatch Specialist, no two days are the same. Your environment will shift from quiet vigilance to fast-paced, high-stakes coordination. - **Be the First Responder**: Calmly and efficiently field emergency and non-emergency calls from a variety of sources. - **Coordinate the Response**: Manage a multi-line telephone, 911 system, and emergency radio to accurately deploy law enforcement, fire, and medical personnel into the field. - **Navigate the Storm**: Act as the critical communications anchor, maintaining absolute composure when speaking with individuals facing intense fear, stress, and anxiety. - **Master the Tech**: Navigate heavy phone, radio, and computer systems simultaneously to keep our responders safe and our community protected. Salary Note: The starting pay for this position is typically the entry amount listed on this job announcement. However, the successful candidate may be offered a higher starting wage if they have previous training and work experience directly related to this position. To view the official Valley County job description for this position, click here: [911 Dispatch Specialist.](https://www.co.valley.id.us/media/Job%20Descriptions/Communications%20Deputy.pdf) **What We Look For** We train for skill, but we hire for character. To thrive in this role, you need a unique blend of empathy, sharp critical thinking, and resilience. - **The Foundation**: High school diploma or equivalent, paired with solid general clerical experience and exceptional communication skills. - **Clarity Under Pressure**: The rare ability to multi-task, prioritize on the fly, and remain completely composed when unpredictability strikes. - **Adaptability**: The 911 Dispatch Center protects Valley County 24/7/365. You must be willing and able to work a variety of shifts, including days, nights, weekends, and holidays. (Note: This position involves extended periods of sitting and intensive computer/radio use). - **Elite Professionalism**: The capacity to handle diverse personalities with respect, dignity, and professionalism at all times. - **POST Certification**: You will be required to earn your emergency communications certification through the Idaho Peace Officer Standards & Training (POST) Academy within one year of hire. Following your initial on-the-job training, Valley County will enroll and send you to the prestigious POST Academy in Meridian to receive specialized, state-of-the-art training in emergency communications. **When applying, please provide 3 professional and 3 personal references, including email addresses.** **Benefits That Matter** Valley County is committed to supporting our employees' health, happiness, and peace of mind. We are proud to offer the premier benefits package in the county, featuring: - **Retirement Security**: Full membership in the Public Employee Retirement System of Idaho (PERSI). - **Comprehensive Healthcare**: Full Medical, Dental, Vision, and Prescription Drug coverage through Blue Cross of Idaho. - **Generous Paid Time Off**: 176 hours of starting Personal Leave, plus 11 Paid Holidays and Bereavement Leave. - **Financial & Personal Wellness**: Flexible Spending Accounts, Life Insurance, and an Employee Assistance Program. - **Culture & Environment**: A stable career path with advancement opportunit…