Quality Manager positions focus on delivering results in their domain. This page aggregates open Quality Manager roles and what employers typically expect.
Position Overview: Apave America is currently a qualified professional to join our team as a Quality Manager. The ideal candidate will possess strong expertise in Non-Destructive Testing (NDT) methods and a thorough understanding of ISO standards. This position plays a critical role in ensuring compliance, quality assurance, and operational excellence across various projects and locations. The successful candidate will demonstrate technical proficiency, attention to detail, and the ability to work independently in dynamic environments. Key Responsibilities: General Responsibilities - Provide technical mentoring to NDT personnel, reinforcing procedural understanding, method application, and adherence to client and code requirements through coaching, site visits, and informal training. - Conduct field and site-level quality audits to assess procedural compliance, inspection quality, and technician performance. Support operational teams by identifying opportunities for immediate correction or targeted improvement. - Monitor quality trends, audit results, and field reports to identify recurring issues or early indicators of nonconformance. Promote proactive behaviors and technical accountability within the inspection team. - Support implementation and maintenance of equipment tracking and calibration programs by ensuring technicians are trained in the proper use, documentation, and storage of approved equipment. - Deliver technical training to field personnel, ensuring that expectations for method application, documentation, and procedural compliance are clearly communicated and reinforced. - Support the quality function during client visits, audits, or issue resolution, as required and in collaboration with the U.S. Quality Manager. Communicate method-specific expectations and reinforce alignment with approved procedures and quality standards. - Participate in team meetings and lead site-level quality communications as needed, ensuring field personnel receive timely updates on procedural changes, audit findings, and quality expectations. - Contribute to continuous improvement initiatives, sharing lessons learned and practical field insights with quality leadership. - Model and reinforce a culture of integrity, professionalism, and accountability. Quality (ISO 9001 – Operational Control, Auditing, Technical Competence, Nonconforming Outputs) - Provide field-level troubleshooting and method-specific support within certified methods. Where qualified, act as a subject matter resource to assist with procedural interpretation and technical problem-solving. - Conduct internal field audits and job site evaluations to verify procedural compliance, personnel competency, and inspection consistency. - Draft, review, and maintain technical procedures, work instructions, and method-specific documentation in alignment with applicable standards and internal requirements. - Support field personnel by communicating quality expectations related to inspection methods, acceptance criteria, documentation standards, and procedural application. - Participate in investigations of nonconformances or quality events as required, contributing technical insight and supporting root cause analysis and corrective/preventive actions. - Provide input to document revisions, system improvements, and training needs based on audit findings, field observations, and client feedback. - Assist in client communications related to technical method issues, procedural clarification, or inspection quality, in coordination with quality leadership. Occupational Health & Safety (ISO 45001 – Operational Control, Technical Integration, Field Support) - Ensure inspection procedures, training materials, and field audits incorporate method-specific safety controls and proper PPE usage. - Support the safe use of NDT equipment and materials by verifying alignment between technical guidance and HSE requirements. - Participate in incident investigations where inspection techniques or tec…