44 N Case Manager

**FIRST STEP HOUSE** We help people build lives of meaning, purpose, and recovery. Salt Lake City, Utah | firststephouse.org **44 North Case Manager** We are seeking a compassionate, motivated, and recovery-oriented **Case Manager** to join our 44 North team. This role provides an opportunity to support individuals experiencing serious mental illness and co-occurring conditions as they work toward housing stability, recovery, and community integration. As a 44 North Case Manager, you will play a vital role in helping residents maintain stable housing, access community resources, develop life skills, and achieve their self-identified goals. You'll work alongside a multidisciplinary team dedicated to providing person-centered, trauma-informed, and recovery-focused services. **Salary:** $47,280.72 annually ## **Looking for Better Work-Life Balance?** Enjoy a **36-hour work week while maintaining full-time benefits.** **Schedule:** Dayshift | 9-hour shifts ## **Benefits** - 15 Paid Holidays Annually - Including Your Birthday - Robust Paid Time Off Program - 401(k) Employer Match up to 5% - Annual Merit Increase & Bonus Opportunities - Medical, Dental, Vision & Life Insurance - Mission-driven work that changes lives - Supportive and collaborative team culture ## **About 44 North** 44 North provides supportive housing and recovery-focused services to individuals living with serious mental illness and co-occurring conditions. Our team utilizes Housing First, trauma-informed, strengths-based, and recovery-oriented approaches to help residents build stability, independence, and long-term success. Residents receive individualized support through case management, life skills development, community integration activities, and connections to healthcare, employment, education, and other essential resources. ## **What You'll Do** As a 44 North Case Manager, you'll provide comprehensive case management and supportive services designed to help residents thrive in the community. ### **Case Management Services** - Collaborate with residents to identify needs and develop individualized service plans - Meet regularly with residents to review goals, progress, and evolving needs - Support residents in maintaining housing stability and complying with housing requirements - Assist residents with housing recertifications and required documentation - Connect residents to healthcare, employment, education, benefits, and community resources - Assist residents in obtaining and maintaining eligibility for Medicaid, SNAP, and other benefits - Provide client advocacy and support navigation of complex systems - Utilize assertive outreach and engagement strategies to encourage participation in services ### **Life Skills & Community Integration** - Develop and facilitate life skills groups - Coordinate transportation for appointments, community activities, and special events - Support resident participation in activities that promote independence and community engagement - Utilize motivational interviewing techniques to support self-directed recovery goals - Apply Housing First, trauma-informed, and strengths-based approaches in all interactions ### Documentation & Compliance - Maintain accurate and timely documentation in KIPU, HMIS, Azure, and other required systems - Complete case notes, assessments, care plans, and related documentation within required timeframes - Ensure compliance with HIPAA, 42 CFR Part 2, and organizational policies - Complete HRSS documentation, billing requirements, and fund requests as applicable - Maintain organizational productivity and documentation standards ### **Team Collaboration** - Collaborate effectively with clinical, housing, medical, and community partners - Participate in team meetings, supervision, and required trainings - Assist the Program Manager with administrative and program support tasks as needed - Serve as a positive role model through professional, recovery-oriented interactions ## **Why You'll Love This Role…